Video Surveys

Example questions and a template for collecting market research videos from your customers, prospects, or research panels.

Overview


Why create video surveys?

Video provides a richer medium for understanding feedback from your customers, prospects or research panels about your product or service than you can get with traditional text surveys. Video surveys are often created to validate new messaging, product ideas or even company concepts before launch.

Do you want to start remotely collecting and publishing video surveys without the time & expense of a camera crew or video editors? Then this video survey template will be perfect for you.

What's in the template

We developed this video collector template to be a complete, easy-to-use solution for your respondents to record and upload video testimonials for your organization from any device.

We provide a delightful interface that matches your brand and works seamlessly on Mac, PC, iPhone, Android, and tablets. There's nothing for you – or your respondents – to download or install. All you need to do is share a link to start collecting great video surveys.

Vocal Video collector
Capture video on any device with a fluid, branded interface

Your respondents will go through the following steps and record video responses to 3 questions:

  1. Introduction

    Thank you so much for recording this short video with your feedback! Please reach out to [contact_email] with any questions.

  2. Question 1

    How would this new feature from [your organization name] impact your business?

  3. Question 2

    What kinds of things would you like to see in new offerings from [your organization name]?

  4. Question 3

    How likely are you to recommend [your organization name] to a friend?

  5. Attribution The respondent enters their preferred name & title to be used if you publish their videos.
  6. Thank-you Thank you for taking the time to respond. We truly appreciate it.

Use This Template

Make it your own
You can customize the questions, the introduction and thank-you messages, and make it match your branding with just a few clicks. You can even add your own custom incentive for respondents and record a greeting video if you like.

Automagic Video Publishing
When you get a response, Vocal Video will automatically generate a complete, professional-looking testimonial video with your logo, motion graphics, subtitles and transitions. (like these) Vocal Video is the only solution on the market that does this.

Ad-free hosting & embedding included
After you publish your video surveys, they are automatically hosted on branded public pages you can easily share. You can also embed your videos on your site with our mobile-friendly and ad-free embed codes.

Ready to start collecting video surveys with this template? Start your no-obligation free trial of Vocal Video today and collect unlimited video surveys FREE.

How to get started

Start collecting video surveys using this template in 5 minutes:

  1. Sign up: Start your no-obligation free trial of Vocal Video here. (No credit card required.)
  2. Use this template: Create a new Video Collector and select the ‘Customer Testimonials’ template.
  3. Customize it: Make any changes you want to the questions, intro message, and branding (you can even add a custom incentive and welcome video).
  4. Send it: Send the public link to your video collector to your target audience. (Feel free to use our sample email sequence, and check out our guide to getting higher response rates on your video campaigns.)
  5. Publish responses: See your video surveys roll in. We’ll automagically generate branded, pro-style draft videos for you. Publish your favorites.
  6. Share & embed: Share and embed them on your site with our ad-free video hosting and responsive embed codes.

With Vocal Video there's no limit on the number of the number of responses you can gather, so you can cast a wide net and only publish the best responses.

Best of all, you can gather an unlimited number of responses during your no-obligation free trial. Only upgrade if you get testimonial videos you want to publish.

Sample 3-touch email sequence

When inviting people to give you video surveys via email, we recommend a 3-email sequence. Variations of this email sequence have been used successfully in hundreds of video-request campaigns by Vocal Video customers.

The first email in the sequence is a pre-ask – asking if they'd be open to recording a short video testimonial and thanking them in advance. The second email includes the link to the video collector, a brief explanation of the process, the questions they'll be asked to respond to, and some recording tips. The third email in the sequence is a gentle reminder to block out time to record.

Adapt this sequence to your use case, incentives, and your collector's actual questions, and fire away!

Email #1: The Pre-Ask

We need your feedback

We’re gathering feedback on a new concept at {account_name}}.

Would you be open to recording a short video on this concept in the next week? We’re collecting video with a tool called Vocal Video, so it should be very easy and only take 5-10 minutes. The recording can be done from your phone or laptop.

Please let me know and I’ll send the link and the questions right over.

Thanks so much!

Email #2: The Invitation

Your video

Thanks so much for agreeing to record a short video with your insights!

Here are the details on recording a video - it should take 5-10 minutes altogether. Just click here to record your video: https://vocalvideo.com/c/vocal-video-impact-of-video-testimonials

The 3 questions that we'd like you to answer are:
1. How would this new feature from [your organization name] impact your business?
2. What kinds of things would you like to see in new offerings from [your organization name]?
3. How likely are you to recommend [your organization name] to a friend?

Here are a couple of tips:
1) Pick a quiet and well lit place
2) Avoid having windows or a light source in the background of your shot since that will create glare
3) Look directly at the camera
3) Relax and be yourself - you'll do great!

Let me know if you have any questions, and thanks again!

Email #3: The Reminder

quick reminder - your video

I just wanted to bump this to the top of your inbox to see when you might be able to carve out 5-10 mins to record a short video.

Here's the link to record your video - you can record any time it’s convenient for you from your phone or laptop: https://vocalvideo.com/c/vocal-video-impact-of-video-testimonials

Ready to start collecting video surveys with this template? Start your no-obligation free trial of Vocal Video today and collect unlimited video surveys FREE.

Vocal Video is Trusted By

Social proof is the new word of mouth. I would absolutely recommend Vocal Video. It's so easy to use...and it takes a lot of the guesswork out of video editing.

Sarah Wong

Customer Success Fellow, Fellow

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