Dispatching expensive video crews to global locations, never having time to to tell the stories from best customers, missing coverage on diverse use cases altogether: These are all familiar challenges for international brands.
Learn how Advocacy Manager Ting Mei Chong and her team at Quadient create video testimonials from customers and employees from start to finish with remarkable efficiency with Vocal Video. Employees report that these videos help persuade prospective customers, and fuel trade shows, demand-gen, and in social campaigns.
Speaker: Ting Mei Chong, Advocacy Manager, Quadient
Ting Mei Chong: We use testimonial videos on our website, in marketing campaigns, and in sales meetings as proof points coming directly from our customers about the value of our products and services.
What challenges did you have with creating video testimonials before Vocal Video?
Ting Mei Chong: We have customers all over the world.
It's very costly and time consuming to send a video crew to multiple locations to capture our customers' testimonials.
What’s the ROI of video testimonials at Quadient?
Ting Mei Chong: Video testimonials are invaluable to Quadient. We hear from sales and the marketing teams about how they resonate with prospects in meetings, trade shows, demand-gen and social campaigns.
Would you recommend others try Vocal Video? Why?
Ting Mei Chong: I would and have recommended and helped others within my company use Vocal Video.
It is so easy to set up and use to generate customer testimonials at scale.
It is so much less intimidating for us and the customers to prepare for an informal interview rather than for an elaborate setup.
I don't have to involve my video editor. I can edit and refine the videos all by myself and get them published in no time at all.
How would you describe Vocal Video?
Ting Mei Chong: Vocal Video is an online tool for capturing, editing, and publishing customer testimonials in a fraction of the time and effort required of a professional video.
Note: Ready to start easily collecting, editing, and publishing customer testimonial videos and video reviews? Create your free Vocal Video account.