FAQ ∙ Prize Drawing ∙ Help ∙ Privacy
Unfortunately, your browser doesn't support the open standards we use to record video & audio responses.
Please visit this page in the latest version of Chrome, Safari, Microsoft Edge, Firefox, or on your mobile device to proceed. We're sorry for the inconvenience.
— The Vocal Video Team
Vocal Video is a software platform that helps organizations easily collect and publish authentic videos from their customers, employees, and industry experts. We at GoodRx hope you find this experience fast and convenient.
If you have any concerns about the authenticity of this audio/video survey, please contact patientstories@goodrx.com.
The recording process takes most people 3 minutes or less, but that depends on how many practice recordings you do. There's nothing to install, and there are only two questions.
No. You can record your responses right in your web browser, from your smartphone, your computer, or your tablet. There's no app to install and nothing to download.
Yes. You can record, replay, and re-record all video or audio responses as many times as you like. You don’t have to submit anything until you are 100% comfortable with it.
We may publish your video or audio responses in branded videos. These videos may be embedded on the GoodRx website and shared via social media.
For further questions, please contact patientstories@goodrx.com.
All complete responses that meet our quality standards will be entered in Vocal Video's monthly $100 prize drawing. 5 winners are randomly selected each month.
This is our gift to you for taking a few minutes out of your busy day to share your thoughts.
You'll need to supply a video or audio response to each question, and enter something usable when we ask how you'd like to be attributed – no profanity, etc.
Just do your best to answer the asked questions in your video or audio clips. Don't submit blank, empty, or junk recordings. Be yourself.
After submitting your audio/video recordings, we'll ask for your email address.
We'll need this to contact you if you win!
If you have questions or concerns about privacy, you can read a plain-english summary of our privacy policy here.
Have more questions about the $100 prize drawing? Please contact Vocal Video Support.
If you're having technical issues, please contact Vocal Video Support.
Vocal Video is a software platform that helps organizations easily collect and publish authentic videos from their customers, employees, and industry experts.
To learn more about Vocal Video, visit our website.
If you know people that could use Vocal Video, join our free referral program to earn up to $200 for each one that becomes a customer.
After you finish recording, we ask for a few details like your name and email address. Here's why:
We ask for your email only for the reasons above. We will never share it, publish it, or spam you.
You are the owner of your personal information and audio/video submissions. If in the future you want us to delete your data, simply contact us at legal@vocalvideo.com.
You can read a plain-English summary of our privacy policy here, or the full policy here.
If you have any concerns about the authenticity of this audio/video survey, please contact patientstories@goodrx.com.
This GoodRx audio/video survey is governed by the Vocal Video Privacy Policy and Terms of Service.
We've summarized the portions of those policies that are most relevant to participants like you:
You are the owner of your audio/video submissions and personal information. By participating, you are granting GoodRx and Vocal Video permission to reproduce, edit, modify, and publish your submissions, but you can revoke this permission by contacting legal@vocalvideo.com.
You can withdraw your consent to use any of your video or audio submissions at any time in the future, and request for us to remove your personal information.
Vocal Video does not now, nor will it in the future, sell, rent or lease any respondent personal information to any third parties.
You are the owner of your audio/video submissions. By participating, you grant GoodRx and Vocal Video revocable permission to reproduce, edit, modify, and publish your submissions.
You can withdraw your consent to use any of your video or audio submissions at any time in the future. Contact legal@vocalvideo.com.
By participating, you warrant that you are who you say you are and are not attempting to misrepresent your identity or relationship to GoodRx.
Respondents’ opinions, comments and views are their own. Vocal Video shall not be liable for your views, comments or opinions and shall not be liable for any damages arising from your views, opinions or comments, including, but not limited to, knowing falsehoods or hate speech. It is also prohibited to upload or submit any copyrighted recordings or content not owned by the respondent.
In the course of participating in our audio/video surveys, we may ask for some personal information, such as your name, employer, location, and email address. Personal information like this may also be added to the Vocal Video database by our customers (like GoodRx). We only store this information so that we can:
Vocal Video does not now, nor will it in the future, sell, rent or lease any respondent personal information to any third parties.
We at Vocal Video are committed to the principles inherent in the GDPR and particularly to the concepts of privacy by design, the right to be forgotten, consent, and a risk-based approach.
For respondents who are subject to the GDPR (such as EU residents), in most instances Vocal Video is considered a Processor of your data, while GoodRx is the Data Controller. Read our full Privacy Policy and Terms of Service for details, and contact legal@vocalvideo.com if you have any further questions or wish to exercise any of your rights under the GDPR to access or remove your personal information.
Read our full Privacy Policy and Terms of Service. Contact legal@vocalvideo.com if you have any further questions.