Speaker: Ting Mei Chong, Advocacy Manager, Quadient
Ting Mei Chong: Vocal Video is so easy to set up and use to generate customer testimonials at scale.
Ting Mei Chong: We use testimonial videos on our website, in marketing campaigns, and in sales meetings as proof points coming directly from our customers about the value of our products and services.
What challenges did you have with creating video testimonials before Vocal Video?
Ting Mei Chong: We have customers all over the world. So it's very costly and time consuming to send a video crew to multiple locations to capture our customers testimonials.
What’s the ROI of video testimonials for your organization, and how do you measure it?
Ting Mei Chong: Video testimonials are invaluable to Quadient. We hear from sales and the marketing teams, how they resonate with prospects in meetings, trade shows, demand-gen and social campaigns.
Would you recommend others try Vocal Video? Why?
Ting Mei Chong: I would and have recommended and helped others within my company use Vocal Video. It is so easy to set up and use to generate customer testimonials at scale. It is so much less intimidating for us and the customers to prepare for an informal interview rather than for an elaborate setup. I also don't have to involve my video editor and can edit and refine the videos all by myself and get them published in no time at all.
How would you describe Vocal Video?
Ting Mei Chong: Vocal Video is an online tool for capturing, editing, and publishing customer testimonials in a fraction of the time and effort required of a professional video.
vocalvideo.com
