1. What made you choose Urbnest Property to manage your property?
So, I work full time and I've got 2 little kids, so life's already pretty hectic. And I was, I was managing the property myself for a while, but look, it just got to the point where it just wasn't worth the stress. And I found Urbnest on Instagram, just had a really quick chat with the team, and they just got it. No fluff, no pressure, just straight up helpful from day one, and that's pretty much what sold me.
2. How has your experience been since working with us?
Pete Hall: Oh, it's, it's been a game changer because I used to dread getting calls about, you know, broken taps or rent issues, but, but now, look, I barely even think about it because they handle absolutely everything. I just get the updates and the rent in my account. It's just so easy.
3. What do you value most about our service?
Pete Hall: Or probably just how on the ball they actually are. Like, I never had to follow up or chase anything because, now, if something comes up, it's sort of before I even know about it. I mean, that kind of reliability is rare.
4. Have we helped solve any challenges or issues you were facing before?
Pete Hall: Oh, yeah, for sure. Look, I, I was managing the property myself before, and it was honestly, it was just a headache. They're trying to find tradies and chase rent and deal with tenant stuff. It was just draining. And since switching to Urban Nest, all of that stress is just gone because they handle everything just way better than I ever could.
5. Would you recommend us to other property owners? If so, why?
Pete Hall: 100%, yeah. If you want less stress and more time, just do your own thing. Just call Urbnest. They know what they're doing and they actually care. I mean, I've already told a couple of my mates.
