3:55

James Rendell- Ask the Expert

July 04, 2023

James Rendell- Co-Pilot Marketing- Aus


Video Transcript


Speaker: James Rendell, Managing Director, Co-pilot Marketing

What are the 3 main reasons SME's don't generate enough ideal clients?

James Rendell: what a brilliant question. There's absolutely some common reasons why businesses aren't able to generate enough ideal for clients. And there's actually a sequence to this. So I might start with the second main reason and that's demand generation. A lot of businesses don't have great systems and processes in place to be able to generate demand for these ideal client. And it often boils down to the fact that they haven't been able to really nail their messaging. You know, they haven't demonstrated their capability to help those ideal fit clients really to solve the underlying problems or needs or objectives that they've got. And it's because they're marketing is just really quite generic, they're appealing to a very broad segment of the market. They haven't nailed who that ideal fit client actually is, through the content that they produce. So as a result they're bland and generic and just like everyone else. So they haven't been able to basically have 1 to 1 conversations at scale. And if we can't do this properly, then we're going to be reliant on referrals and other people telling their story for us. So poor demand is absolutely one of the most common reasons why businesses don't generate enough ideal fit clients because they're not having those personalized discussions with that audience at scale. So I said that that was the second reason. The first reason before we can even get to the point of being able to generate demand is we need to make sure we've got the right frameworks in place and a lot of businesses don't have systems and processes and methodology to their marketing things as a result, tend to be we'll make it up as we go or we've had a good idea or we've seen something that another company is done. We try and emulate it rather than being extremely purposes. So we have to make sure we've got frameworks that are specific for the objectives that we've got. How many leads do we need to end up with the number of ideal declines that we want? Have we got the right processes to make sure that the marketing process is a form an extension into the sales process. Do we have the framework for this? Do we know what we're aiming for generating an ideal fit client? That's an outcome. We need to focus on all of the areas that help us generate those outcomes and all of the successful companies that really get traction with their marketing. They have a foundation of systems and processes so things aren't guesswork. They actually know what they're doing. They know how to measure the results of their actions so that they can start getting cumulative impacts in the output and the output is ideal for clients. So get the frameworks right then, make sure we've got a really strong foundation to generate demand so that we're able to have those 1 to 1 conversations at scale. And then the third reason is businesses are really inefficient with their marketing. I'm sure we've all heard the adage of the business owner that is half their marketing budget goes to waste, they just don't know what half that's the epitome of what we're talking about. That's inefficient marketing. And it tends to happen when people don't have frameworks, they're not clear on who their target audiences, They haven't measured the right areas. So it's throwing down to the dartboard and just waiting to see what works. And that's hope is a strategy where we need to make sure that we've got ultra efficient marketing. You know, we need to make sure that we're not producing marketing materials were producing. Marketing assets were really clear on how we can generate demand, and we use all of our content and the assets that were producing, So not materials were producing asset, and we use those assets to generate leads and they nurture them to the point where ultimately they are very clear that you are specifically for them. You can help them to solve their problems. The sales process isn't sales just an extension of you then helping them because you've generated demand. And now we've got a repeatable efforts. So clearly, there's a lot to this. I've tried to chunk this down into the shortest description that I can, but let's make sure we got the right systems, make sure we can generate demand and make sure that we're generating future revenue into the business. Okay, So hopefully that answers your question. I've tried to move pretty quickly, but if you wanna have a follow up, feel free to let me know and I can record another video



Produced with Vocal Video