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Crystal Peckett for Tech TroubleShooters Video Testimonials

June 23, 2025

Hear from a satisfied customer who praises Tech TroubleShooters for their fast, efficient, and reliable IT support. Discover how their prompt assistance and down-to-earth advice made a significant difference for a local business in need of urgent security and compliance updates.


Video Transcript


Speaker: Crystal Peckett

Can you quickly introduce yourself and what you do?

Crystal Peckett : Biggest thanks to Townsville's most amazing, uh, IT support, uh, tech troubleshooters. Uh, thanks, Kelly, for coming out so promptly today when I had to give you a call and for making sure that my, uh, internet connection speed, and my, uh, computer is always running as effectively as possible. So, uh, highly recommend, uh, to anyone needing effective IT support in, uh, the Townsville area.

Can you share a specific situation where Tech TroubleShooters really made a difference?

Crystal Peckett : Was absolutely thrilled with the support I received today from Kel from Tech Troubleshooters uh regarding some updates to um security and compliance that I needed to do for my business. So, thanks Kel for um your support and prompt reply.

What three words would you use to describe Tech TroubleShooters — and why those?

Crystal Peckett : Three words I would use to describe my experience with tech troubleshooters today, fast, efficient, and reliable.

What sets Tech TroubleShooters apart from other IT support you’ve used?

Crystal Peckett : I think what sets tech troubleshooters apart from other uh providers is their reliability and their down to earth uh advice and response, which I really appreciate.

What would you say to someone thinking about using Tech TroubleShooters as their IT provider?

Crystal Peckett : If you're thinking about enlisting the services of tech troubleshooters, I would definitely recommend it.



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