Zak Konanz for Voices of Industry Leaders

Speaker: Zak Konanz, VP Operations, Extendly

Zak Konanz: Hey, my name is Zach and my favorite thing about Pinnacle Ai and Charles Higgins is how great they are at taking complex things and explaining them in really simple terms, whether it's in a group setting or one on one. I say in the industry, Charles and the team are one of the best at, at doing this. This is big obviously for automations in the industry. This is huge for simplifying things in your business. And I can't recommend them enough when it comes to this. On another note, they're also phenomenal on the customer service side. You know, whether you're a partner with them or you're working with them as a client. They're absolutely top notch for the communication super prompt. Very simple as I mentioned as well too. And just overall make you feel very valued. Can't, can't recommend them enough.

Zak Konanz: What makes Charles Higgins and Pinnacle Ai unique is that they're consistently on top of all of the software changes, whether it's updates, whether it's, new tools that you can use on top of. You know, what, what you already have as well too. There's not many people that stay up to date and is knowledgeable with what's coming up the pipeline in the future.

Zak Konanz: I would absolutely recommend working with either Pinnacle Ai or Charles Higgins. From my experience which has been extensive working, especially with Charles over the last year. Just a great person to work with, takes really complex things simplifies them, is able to work a group is able to work one on one. make you feel very valued and get the information at the right time that you need. Not many people in the industry I recommend more than Charles Higgins. You'd be very blessed to work with them.