Speaker: Erika F., Logistics and Warehouse Supervisor, Ironmill
Why did you choose OptimoRoute for your business?
Erika F.: Supervisor here at Ironmill, Ironmill is a company that supplies material for construction and we chose OptimoRoute because it's pretty easy to navigate through. It's easy for our drivers and it's also good for our clients that they receive text messages, real-time tracking and they can also see all the pictures and give us reviews.
How did you manage route planning before OptimoRoute?
Erika F.: We used a different app in the past, but we decided to switch, because to OptimoRoute offers us better benefits. For example, the pictures so the clients can see it, we can also link the pickup with the drop off and it makes our life way easier.
How has OptimoRoute helped your business?
Erika F.: OptimoRoute helped us saving time planning the deliveries, saving time with the drivers using the app and also our customers love it, so they can track our deliveries, real-time. And also they can see the pictures once the delivery's done.
How easy is OptimoRoute to use?
Erika F.: OptimoRoute is super easy to use. Even for us, the dispatchers, and for the drivers.
How important are speed and flexibility for your business?
Erika F.: Speed and flexibility are crucial for our business to meet the customer expectations and to adopt to changing demands, OptimoRoute has helped us streamline operations, improve delivery times and easily adjust schedules when needed.