Speaker: Juan Luis B., Technology Director, Go To Van
Can you tell us about your company?
Juan Luis B.: Hello, good morning. My name is Juan Luis and I'm the Technology Director at Go To Van. We are a logistics company based in the UK, specializing in seamless transportation solutions between the UK, Spain, the Balearic Island, the Canary Island, and Portugal at Go To Van, which is a Spanish company basically, but we are based here in the UK. We pride ourselves on ensuring that goods reach their destinations officially and reliably no matter how complex the journey is, whether it's navigating across mainland Europe or delivering to remote islands' destinations. We tackle all every challenge around. As a company focused on innovation and operational excellence, we are constantly looking for tools that empower our team and streamline our processes. That's why we choose OptimoRoute. And I must say it's been a game changer for us. OptimoRoute helps us in optimizing our routes in ways that were impossible before. It allows us to carefully plan the most efficient path for our drivers, reducing travel times and fuel costs. This means quicker deliveries for our customers and more sustainable operation overall for our drivers. OptimoRoute has truly simplified their day-to-day tasks. The app provides them with clear step-by-step navigation and real-time updates, even in complex multi-stop routes. They no longer need to worry about getting lost or manually planning their schedules. It's all handled seamlessly by the system. What's more, the tool allows us to adjust plans dynamically. If there is a sudden change in a delivery schedule or unexpected traffic, OptimoRoute recalculates the route in real-time. So our drivers can adapt without the stress or delays. So as I was saying, at Go To Van, our mission is to provide outstanding logistics services while embracing innovation and OptimoRoute has become an essential partner in that mission, helping us deliver excellence every single day.
How did you manage route planning before OptimoRoute?
Juan Luis B.: So, before we started using OptimoRoute route at Go To Van, route planning was a much more manual and time-consuming process. We relied heavily on Excel spreadsheets and multiple tools to organize and coordinate our routes. It required a lot of effort to map out the most efficient paths and accounts for variables like delivery windows, traffic or last-minute changes. While this method worked because it worked, it wasn't always perfect. It left the room for errors, delays and inefficiencies, especially when handling a high volume of deliveries across the UK, Spain or Portugal. It also places a lot of pressure on our team to ensure everything was accurate and on time. That all changed when we discovered OptimoRoute. From the moment we integrated it into our operations, we noticed an immediate difference. OptimoRoute took what used to be a complicated, multi-step process and streamlined it into an intuitive platform. The biggest benefit from this is time and efficiency. Of course, OptimoRoute automates the entire planning process, factoring in delivery windows, traffic, and even driver preferences in just a few clicks - what used to take hours now takes minutes. So not only has it saved us time and like countless hours, but it also improves the accuracy and reliability of our routes. Our drivers now have more confidence in their schedules and our customers enjoy faster and more consistent service.
How has OptimoRoute helped your business?
Juan Luis B.: So, as I was saying before, OptimoRoute has completely transformed how we operate at Go To Van. We save hours every week with automated route planning, cut fuel costs by optimizing routes, and improve driver efficiency with real-time updates. Most importantly, our customers enjoy faster, more reliable deliveries which boost satisfaction. It's been a game changer for our team, our drivers and our customers, simply put, OptimoRoute helps us deliver excellence.
How easy is OptimoRoute to use?
Juan Luis B.: One of the best things about OptimoRoute is just how easy it is to use. From the very first day, our team found the platform intuitive and straight-forward. You don't need to be a tech expert to get started. Everything is designed to be user-friendly and also you have an amazing customer service that can guide you whenever you need it. With just a few clicks, you can input delivery details, optimize routes and send them directly to the Driver App. The platform handles the complex calculations behind these things. So there is no need for manual adjustments or hours of training, even for our drivers. The mobile app is just simple, they get clear instructions and real-time updates, making their jobs easier and less stressful. So, in short, OptimoRoute doesn't just make sure that the route planning is made in a smarter way, it makes it simple for every everyone involved. It's efficient, reliable, and incredibly easy to use.
How important are speed and flexibility for your business?
Juan Luis B.: I will say that the speed and flexibility are absolutely critical for our business at Go To Van, with operations spanning the UK, Spain, Balearic and Canary Islands, and also Portugal and France. Sometimes, we need to deliver quickly while adapting to constant changes, whether it's traffic, weather or last-minute customer requests. OptimoRoute has been a game-changer in both areas. It allows us to optimize routes in minutes, ensuring faster deliveries and when plans change, the system recalculates instantly, giving our drivers real-time updates to stay on track. Thanks to OptimoRoute, we can deliver with speed and adapt with ease, keeping our customers happy and our operations running smoothly.
