Speaker: Rita Ukattah, Technology Manager, Harry Norman, REALTORS
Rita Ukattah: My name is Rita Okada, and I am the technology manager at Harry Norman Realtors. I manage tech strategy and innovation for the company, helping our agents and staff adopt tools that streamline operations, enhance productivity, and elevate the client experience.
What is the biggest benefit you've experienced from implementing Ocusell?
Rita Ukattah: From our perspective, the biggest benefit has been how Oye has simplified and standardized our listing workflow. It's given our agents and admins a centralized user-friendly hub for preparing, managing, and submitting listings, which produces the back and forth and improves efficiency.
What do you love most about using Ocusell?
Rita Ukattah: We value how collaborative the Occue team has been in shape in the platform to truly meet our needs. They've been incredibly responsive to feedback, and that has made a big difference in agent adoption. From a tech management standpoint, it's rare to find a vendor that's willing to grow with you, and that's what's made implementing Ocusell feel less like a product launch and more like a true partnership.
