Cathy River on NewMind

Speakers: Cathy River, Owner, NF Technician, Madison Brain Center

Cathy River: I'm Cathy River, a neurofeedback technician with the Madison Brain Center in Madison Wisconsin. We work with a variety of clients from infants to our oldest client who is 95 years old. Our clients come to us with a variety of issues from peak performance anxiety, post traumatic stress behavior issues, ADD, ADHD, traumatic brain injuries, post stroke recovery, chemo brain and sibling rivalries. We were looking for a comprehensive neurofeedback system that offered technical support, continuing education, evaluation tools, and a way to provide QEEGs that were outstanding without having to be experts at reading them. After careful and time-consuming research, multiple conversations with various neurofeedback companies, and other neurofeedback clinicians. We chose NewMind, basically because every provider who was using them raved about them about the owners and everyone in the company. The whole tech department were awesome and had more than one person, which believe me comes in very handy. They also had a team of code designers who were committed to keeping the software up to date and state of the art. Pricing was affordable and tiered. The ability to provide cognitive performance testing was a big plus. And the fact that we could right away buy the QEEG Web Course and started our training right away and not have to spend thousands of dollars and travel or wait until the next course was offering was a big plus, especially over the holidays because we think we bought ours right around Thanksgiving. The three times a week Lunch and Learns that they have one of them of course, is a Dinner and Learn at six, my time, Central time. Was, and is, has been epic over the last five years, so we really love it.

Cathy River: NewMind neurofeedback is a full service neurofeedback delivery system from the back office to my office and I love it because at any point I can be where I am as a practitioner and clinician and grow with the help of a full service staff and great equipment that's kept up to date. One of the interesting things in the neurofeedback field when you go and research it is a lot of companies and providers talk about how there's is the only one and theirs is the best. And I've been doing neurofeedback since about 2007 and you really learn that every system has its pluses and minuses. And what I like about the NewMind system and the team is they bring other clinicians in that have other systems even to talk about it or to talk about neurofeedback and the brain and what's going on. So you really, education is key and delivery of services and the attention that everyone pays with technical support is invaluable, especially if sometimes you feel like a clueless, I don't know, there's like you don't even know what you're doing with the technical stuff and they just treat you with profound respect and it's so nice. It's so wonderful to just, you know, not know or make a mistake and not have somebody be irritated with you or and I the NewMind system from the cognitive tests that you can buy to use with your clients. You can have a multitude of different types of clients. And we're going, we're going into doing neurofeedback with hopefully businesses and that have their own clients that they're gonna send to us. Or we're going to go to their offices and work with and we just look so professional with all the tools, all the handouts that are available to us to use.