Speaker: Nitendra Tripathi, Vice President of Technology, TradeIndia.com
Hello There!
Nitendra Tripathi: Hello, I am Nitendra Tripathi, I am working as Vice President of Technology at TradeIndia.com We are India's leading B2B E-marketplace. We are providing the platform for suppliers and exporters to showcase their product and connect with the buyer of their respective categories.
The Challenge
Nitendra Tripathi: Our main pain area with the previous service provider was- Low Email Open Rate and Lack of Features on their dashboard. Actually their dashboard was not very user friendly and there were lot of issues while fetching any report from their dashboard.
The Solution
Nitendra Tripathi: We were looking for a reliable and robust service provider for Email Delivery service, as we are sending lots of mail to buyers and suppliers regarding their activity in our platform.
The Results
Nitendra Tripathi: After implementing Netcore's Email Services, our email Open Rate has significantly improved and the email Delivery Time has also reduced and we are getting a very positive response from our customer regarding email delivery.
What about Netcore Cloud excited you the most?
Nitendra Tripathi: We got very good response and support from all the teams of Netcore, either it's sales or onboarding or back-end support team. They provided us the required support whenever it was required.
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