Speakers: Patti Flores, The Dental Studio of Midland . Monika, Williamsburg dental works. Blanca Hernandez, Harrison Implant and Family Dentistry
Monika: Hi, my name is Monica. My name is Lydia. We just wanted to say a big thank you to Steven and Nada. You guys have been super efficient, reliable and awesome to both of us. We are very happy. with the service great job guys and keep up doing the great work you do. Thank you. Thank you so much.
How easy was it to switch to Nadapayments?
Blanca Hernandez: It was absolutely easy switching over to Nadapayments, easy as downloading the app and following the steps. That's it.
Patti Flores: Switching to Nadapay has been super easy. It was very streamlined, they help throughout the entire process. their team was very, very friendly and just no problems, no problems switching at all.
What's your favorite feature from Nadapayments?
Blanca Hernandez: Oh, I would say one of my favorite features. of Nadapayments would be the auto payment. it gives you different options. You could do it as a one time. You can do it as a weekly biweekly or monthly basis. Once it's set up, it will do it for you. You don't even have to worry about it after that. another great thing is that it will alert you if a payment does not go through. So that's pretty cool.
Patti Flores: My favorite feature of NADA. Well, number one, it's user friendly. I love that we don't take that additional charge that goes to the patient. So that's really saved us some money. It's super easy to use and we like all of it.
Monika: Oh, we really love this service. So the best feature for me is gonna be that the actually as a business we are saving on transactions and my favorite feature is the text to pay option where patients could pay their bills confidentially on their phone.
How have your patients reacted to you implementing nadapayments at your practice
Blanca Hernandez: Honestly. my patients reacted very well once we started implementing Nadapayments at the office. And the reason why is that making a payment became more seamless. It was easy for them to make their payment for the services that are being rendered for the day. They're already nervous, they're stressed out, they have to have treatment done. The least thing they want to worry about is getting up and having to walk to another location, which is the front desk to make a payment. But having that luxury of being able to navigate throughout the entire office with a wi fi handheld, Nadapayment credit card machine. It just made it so much easier for the staff and for the patients as well.
Patti Flores: Patients have accepted our method of payment just fine. We haven't had any issues at all with patient acceptance.
Monika: So far, our patients have been super satisfied with NADA as they're able to just tap their cards now when their phones to make payments.
