Speaker: Arshaad Ramdjan, Global Marketing Manager, Blackbelt XP
What problems did you try to solve with Lotus Themes?
Arshaad Ramdjan: We had three problems: user experience, design and flexibility in elements and add-ons. Lotus Themes offered us a standard theme, which can be easily customized to our company branding. With this, our problem was solved and we can offer our customer a user friendly knowledge base.
What have you been able to achieve after help center customization?
Arshaad Ramdjan: After the customization by Lotus Themes, which was very fast by the way, we have a knowledge base which is in line with our company branding.
Why would you recommend our products and services?
Arshaad Ramdjan: I would definitely recommend the products and the services of Lotus Themes to other companies. Why? Because I think they are very helpful. They deliver fast and their support is I think, really good. They delivered us a knowledge base, a help center, which definitely fits the needs of our customers. With this I think it was a great partnership, uh, thanks to Lotus Themes.