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Customer Stories: GrantExec Testimonial | Locusive

August 18, 2023

See how GrantExec improved their customer service, reduced cost and response times, and grew their business with Locusive's API and chatbot for Slack


Video Transcript


Speaker: Ryan, GrantExec

Ryan Alcorn

Founder & CEO of GrantExec

Ryan: Hi there. My name is Ryan Alcorn. I'm the founder and CEO of grant EXEC. We're a startup dedicated to streamlining the grant seeking process and eliminating the need to search what we do is we centralize the universe of live grant opportunities. And we've developed a matching algorithm to help nonprofits, small businesses researchers, local governments and schools identify opportunities faster. Now, before working with Locusive, we struggled to find the best way to match opportunities to client profiles at speed. We were particularly interested in a generative A I solution given the data that we have on our client profiles and our grant opportunities. We experimented with a little bit of generative A I on our own, but we were limited by our technical capacity and deep knowledge in the field. So we were very excited to partner with Locusive to change that.

How did Locusive help you serve your clients better?

Locusive of helped us improve the process of matching grant opportunities for our clients by taking the code that I had initially written, which was pulled together with glue and tape and by no means professional and transformed and optimized that process that, that script into something much more compelling, much faster and, and much more accurate. We started this, this process just a couple of months ago and with Locusive's help, our process has now been cut down by at least 80, 85%. So we're incredibly happy with the results and the accuracy and professionalism with which they were delivered.

How did you use the Locusive chatbot for Slack?

Locusive's Slack bot is particularly impressive because when we were able to upload our live data set to the Slack bot, we were able to query it in a conversational manner, just like we would with ChatGPT. But we were able to identify opportunities just about in real time. Uh So that was an incredibly exciting development one that we had not even initially anticipated delivering to our clients. But because of this new opportunity that Locusive's Slack bot trained on our data has presented, we're now exploring new opportunities to provide value to our clients and potentially build out a larger user user interface with this exciting new technology.

What was your experience like working with the team at Locusive?

Ryan: My experience working with the Locusive of team was incredible. Both of these guys that I interacted with were excellent. I can't say enough good things about them. Also, I would definitely draw folks attention to their customer service, their willingness to develop custom solutions and keep in close communication throughout the project. Whenever there was a question that I had or something I was uncertain about or even wanted to check in, I would always hear back nearly instantaneously from one of the project managers and I'm incredibly glad to have that kind of relationship with them. Um I was a new client when we came in and we intend to do much more work with them because of our relationship that we've built and the way they've treated us as a client.

Would you work with Locusive again?

Ryan: I intend to work with Locusive again and I've already recommended others to do the same. I look forward to a long term fruitful partnership with their team.



Produced with Vocal Video