Speaker: Kenneth Hellem, Chief People Officer, Ultimate Beauty
What value did you find in the mapping?
Kenneth Hellem: Hey, my name is Kenneth Hellem I'm the Chief people officer at the ultimate beauty. We've just been through a legendary report or we, we like to call "the Aaron report." And it has been super valuable for us both as a people team and trying to understand how we support the organization, but also as an organization across what we do because one of our core values is to enable people to live their best lives. So there is a lot of data and insights here for us to reflect upon. So some of the most valuable things first, just the data, like the the depth of the insight I really liked the top five strengths and top five challenges. But the value comes when you go deeper and try to understand what's underneath that. I feel like the report really, really captured the the situation, how we feel it. We do pull surveys on a weekly basis. So a lot of these things we kind of knew, but this just goes much deeper and allows us to really reflect upon what we're doing well and what are the areas that we need to improve. My favorite part. So it's number two, my favorite part is the maturity model. It might have a different name like a life cycle stage or something. But it basically shows where we are across lots of different categories and it shows that there are future categories to grow in and I love maturity models in general, but to get something like this for the entire organization with a people focus has been very, very helpful. I use it primarily to define what is great. So, now I can compare where we are, where we want to go and I can understand what are the next steps. So we take the small first steps and, and not all of the steps at the same time. So it helps us prioritize and think about what to do next. Number three, I would say surprisingly was the core needs assessment. So it's based on Maslow's hierarchy of needs and basically assessed how are people fulfilling their needs, both our, our individual contributors and our managers. And that was surprising to us because we're fulfilling a lot of needs at the top of the pyramid. Uh But we might not have been spending enough time on the bottom of the pyramid. And I was an eye opener for us that has changed a lot of how we approach more of our wellness and coaching programs. Making it a lot more surgical helping people with what they really need instead of the, the fancy things that we thought they needed help with. So those were my top three, benefits or values that we got from the report.
