Speaker: Jordan West, Founder, UpGrowth Commerce
Jordan West: I found so much value going through the whole mapping process with Legendary. It's insane. All of the different big levers that we uncovered and it was like, we knew that there were issues, but we weren't able to articulate what those issues were at the time. And then once we were able to actually articulate them through the mapping, I was able to see the places where I really needed to grow as a leader where my leadership team needed to grow. and then where our team needed to grow. And it's like I knew what the issues were, but I just couldn't articulate what they actually were and going through this process was just worth its weight in gold. I cannot recommend this enough for leaders, for teams, for companies that want to take it to that next step. This is an absolutely essential step and I cannot recommend it enough.
