2:06

Tina Lorraine Potter for JustAnswer Customer Video Testimonial

August 16, 2024

Video Transcript


Speaker: Tina Lorraine Potter, JustAnswer Customer

Introduce yourself and briefly explain the situation that had you seeking professional services?

Tina Lorraine Potter: I'm Tina and I used the veterinary services two days ago because my dog ate an entire 40 piece box of ice cubes, Icebreakers gum, which the first ingredient is sotalol. Sotalol is very poisonous to dogs. And within a minute I had somebody answering me back and a specialist text me back and forth of what to do and was very ready to answer any questions. And I feel like they helped me save my dog's life. Thank you so much. I would use them again.

What was compelling about JustAnswer that made you choose it?

Tina Lorraine Potter: I used JustAnswer because in a panic and I googled what to do with sotalol poisoning in your dog and JustAnswer came up and I clicked on it and it just seemed very inviting and very easy to use.

How was your experience with JustAnswer? Was the Expert able to solve your problem thoroughly?

Tina Lorraine Potter: The expert veterinarian that I talked to, helped me solve my problem quickly and efficiently and they had answers right when I asked the questions and I feel like they really helped me save my dog's life. And after two hours after I talked to them, they even sent me a follow up text to see if everything was going ok.

What did it feel like to have your question answered by a JustAnswer Expert? (ie. relief, piece of mind, empowerment)

Tina Lorraine Potter: It was so convenient to use the JustAnswer expert. I will definitely use them again and I feel like they were very knowledgeable.

What would you say to a friend if you were describing JustAnswer?

Tina Lorraine Potter: I would recommend JustAnswer to any of my friends. They have experts for lots of things, medical, dental, veterinary, attorney. It's incredible. Their diversity of knowledge.



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