Speaker: Sandy Hay
Introduce yourself and briefly explain the situation that had you seeking professional services?
Sandy Hay: Hi, my name is Sandy Hay. I called the helpline to get some assistance with Social Security because it's very difficult to navigate. At least maybe for someone my age and with some of the issues that I have so I called them and, I got results.
What was compelling about JustAnswer that made you choose it?
Sandy Hay: I chose JustAnswer because I figured it would answer any questions that I might have. And by golly, it did and I was so happy and it lifted a ton of weight off my shoulders. Just to be able to ask somebody who knew the answers to what I was looking for and could help me to move forward.
How was your experience with JustAnswer? Was the Expert able to solve your problem thoroughly?
Sandy Hay: My experience with JustAnswer was amazing. The gentleman that I got on the line, knew exactly what I needed to do and provided me the phone number to contact and told me what I needed to ask. And it was, it was perfect. I was calm, which normally I'm not. So, JustAnswer helped me a great deal. And, the person that I spoke with was absolutely wonderful.
What did it feel like to have your question answered by a JustAnswer Expert? (ie. relief, piece of mind, empowerment)
Sandy Hay: With JustAnswer, I actually did feel empowered. I felt calm. I felt like, like I said, that I felt like the weight of the world had been dropped off of my shoulders. Because I had some answers now and I did not know where else to look. So JustAnswer was my first choice and it will always be my last choice.
What would you say to a friend if you were describing JustAnswer?
Sandy Hay: I would definitely tell my friends about JustAnswer if they have concerns or questions that they don't know how to find the answers to. Because I found them and I found them very quickly and very successfully. So, thank you JustAnswer.
