Speaker: Robert Wolcott
Introduce yourself and briefly explain the situation that had you seeking professional services?
Robert Wolcott: My name is Robert Wolcott, and our situation was we had won two cases of small claims and then an appeal. We won them both. And, now the issue is how to, how to collect that from the defendant who is not the type who will pay his debts.
What was compelling about JustAnswer that made you choose it?
Robert Wolcott: We became familiar with JustAnswer when we asked the Better Business Bureau what to do about making a comment or complaint about a guy not paying his judgment. And they referred us to JustAnswer. That's how we got started.
How was your experience with JustAnswer? Was the Expert able to solve your problem thoroughly?
Robert Wolcott: Our experience with JustAnswer was, was excellent because for the $50 fee, we got a person and an attorney who really quickly and comprehensively answered our questions. What we liked was how he gave us options. He didn't tell us what to do, but by describing the options, we were able to decide what to do about our situation.
What did it feel like to have your question answered by a JustAnswer Expert? (ie. relief, piece of mind, empowerment)
Robert Wolcott: We feel our, our questions were answered, quite satisfactorily and in detail for the time that we could use, the amount that we paid. And he gave lots of good options and it helped us to decide what to do because we were very frustrated. We chose what to do, but the person helped us decide by giving us information what to do.
What would you say to a friend if you were describing JustAnswer?
Robert Wolcott: We would recommend JustAnswer for legal help to a friend if they have a burning question or not knowing which way to go or what are their options.
