Speaker: Mara Lamb
Introduce yourself and briefly explain the situation that had you seeking professional services?
Mara Lamb: Hi, my name is Mara Lamb. I contacted a vet on JustAnswer because my twenty two and a half pound husky puppy had gotten into mouse poisoning and I needed to make sure that I did the right things to prevent him from falling ill.
What was compelling about JustAnswer that made you choose it?
Mara Lamb: I chose JustAnswer over Google or rushing to an emergency vet clinic because I needed an answer immediately to help quell my anxiety and it just seemed too affordable to not try. I really, you know, was nervous that I wasn't going to get to the vet in time and I was gonna be sitting there waiting for answers and maybe even a wasted trip over there. So I thought, why not give JustAnswer a try.
How was your experience with JustAnswer? Was the Expert able to solve your problem thoroughly?
Mara Lamb: The JustAnswer Expert that I got paired up with, I actually requested him based on other responses I had seen. It was Doctor Michael Salkin, I believe, he was so professional and he was incredibly kind and anybody who has been in an anxious crisis mode knows just how important kindness is in that moment. He did a great job at quelling my fears. And what I really appreciated about the response that I got was that he didn't just tell me, don't worry, he's fine... He explained why he was fine and that really made all the difference.
What did it feel like to have your question answered by a JustAnswer Expert? (ie. relief, piece of mind, empowerment)
Mara Lamb: Fortunately I was given good news, but even if I hadn't, having the immediate knowledge and the immediate answer to your question is much better than having to wait hours, that could be critical hours in a lobby at a veterinarian's office.
What would you say to a friend if you were describing JustAnswer?
Mara Lamb: JustAnswer is a real game changer for pet care. They are incredibly professional. They treat you with kindness in a crisis. They give you the answers you need and it's incredibly affordable, which just cannot be overlooked in today's world.
