Speaker: Justin Hanover
Introduce yourself and briefly explain the situation that had you seeking professional services?
Justin Hanover: Hi, my name is Justin Hanover and I was seeking just answer to receive support in matters of law. I had a situation with a dog attack incident and wanted to seek counsel and understand, like, how do I best navigate this situation?
What was compelling about JustAnswer that made you choose it?
Justin Hanover: So what was compelling for me was the fact that based on what I need and the situation I was in, I would be connected with the right Expert that would be able to bring me the right solution and right responses. I don't, I don't care to sift through pages of information and, and looking at other people's situations to try to decipher what I need to pull from it. I wanted straight answers and feedback on how to navigate this and that's exactly what I got.
How was your experience with JustAnswer? Was the Expert able to solve your problem thoroughly?
Justin Hanover: So my experience with JustAnswer was phenomenal. My Expert that I was paired with was very attentive and took the time to thoroughly understand the situation to give me an appropriate response back and always followed up to make sure that I understood and I didn't have any follow up questions and knew that I was there, that my Expert was there for support in any way that I needed. So it was an excellent, timely service, very efficient and quality responses that I was able to actually formulate my actions from.
What did it feel like to have your question answered by a JustAnswer Expert? (ie. relief, piece of mind, empowerment)
Justin Hanover: So to have my questions answered by a JustAnswer Expert definitely gave me empowerment because it was an area that I lacked knowledge and a deeper level of understanding in. So to know that I was getting proper response, good answers and guidance, definitely empowered me to walk into this situation with a lot more confidence than I would have had. I not had this guidance.
What would you say to a friend if you were describing JustAnswer?
Justin Hanover: So if a friend asked me about JustAnswer. I would say that it's an extremely efficient and cost effective way to get direct responses for the exact problems or situations that you need to have answers for. Again, rather than having to sift through information and understand if that things are accurate or truthful or honest or not. You go directly to the source, directly to an Expert and get clear answers.
