Speaker: Acer Colt
Introduce yourself and briefly explain the situation that had you seeking professional services?
Acer Colt: My name is Acer Colt. My little puppy Pee Wee, only six months old had been very sick. I called all the vets in town. None of them could see him until Monday and the day was Friday.
What was compelling about JustAnswer that made you choose it?
Acer Colt: I chose JustAnswer because previously I had tried another online vet answer service. They couldn't get back to me for over 24 hours. This was not the time to wait until tomorrow. So with their guarantee, I stepped confidently up and went ahead and tried them.
How was your experience with JustAnswer? Was the Expert able to solve your problem thoroughly?
Acer Colt: Within minutes, I was chatting with a real veterinarian. He asked me questions, I asked him questions, he chatted with me and gave me step by step, guidance and solutions.
What did it feel like to have your question answered by a JustAnswer Expert? (ie. relief, piece of mind, empowerment)
Acer Colt: With their guidance concern, in depth solutions. I felt I was in very good hands or rather my little puppy Pee Wee was in very good hands. I knew if I had any problems, I could even contact him over the weekend. I felt pretty darn good about everything, knew I could sleep well.
What would you say to a friend if you were describing JustAnswer?
Acer Colt: I've been using JustAnswer for nearly 10 years. I'll tell you, you can't go wrong, from their guarantee, to the fast response time, to the concern... Even the follow up. JustAnswer is the only solution out there. I trust them completely.
