Speakers: Tammy Ford, Parts Specialist, LiftOne
Tammy Ford: My name is Tammy Ford and I am a parts specialist at LiftOne in the Columbia branch. I'm married for 29 years. I have two grown Children and a new grand baby on the way at any time now.
Tammy Ford: The whole process before I got the mInventory app - I had to go to SAP MIGO the part in, turn around and go to a different screen Z37 to put in the freight. With the van replenishment I have to turn around and create the reservation and then go out and print the reservation, then pick it and choose it. With the sales apps - you have to go to the sales order, put in the freight, turn and go to VLO2N to confirm the pick and then turn and go back into VLO2N to put in your tracking number for when it ships. And for inventory, you have to do 10 different steps through inventory. Hopefully you get it all right, because the zeros will throw you off. I haven't gotten it right in SAP yet or it takes me longer to do it in SAP and hope for the best.
Tammy Ford: In the mInventory app I can go out and goods receipt my part in, take a picture of the part PO, and add the freight in there - all in one screen. Whereas before you know, you have to store the PO for three months, hold the paper for three months because it's not taking a picture. So at least you could take a picture now when you MIGO it and it's all on one screen instead of going through all these changes for goods receipt. For the sales order, it's the same way. In the mInventory app. you can go to the sales order, the outbound, you can click on your sales order. You can take a picture of the sales order and the tracking number before you shipped it and add the freight all at the same time on that screen as well - one screen. And then the van replenishment. I love because outbound delivery - you go and it pulls out all your reservations for the whole branch instead of doing them individually, one by one and printing them out. You go and pick all your items off the shelves, put it in the van and then it also tells you what to order. Whereas before on the SAP, once you confirmed your reservation and it picked it, the parts that they needed, just goes away. So you don't even know what they needed at the time. So that's much better that it's right there, and you could order it and it stays out there really until it's ordered, or as an open reservation because you didn't get to fill it all. And on the inventory cycle count, once you create the document in SAP, then you just go to the mInventory app, put in your document number, literally put all your numbers in there for the cycle count, hit post and then go back to SAP, print out the differences of the shortage or over or whatever and then post it from there. So it's only four steps for the cycle count inventory, whereas it was 10 steps and you hope you get it right because the zeros throw you off. This one takes the zeros. You don't do any extra steps. So it's great.
Tammy Ford: The mInventory app is super easy to use. It's user friendly. It slowed me down at first when I tried it, because doing it the SAP way, you already know the process so you could do a little bit quicker. But then when I started working with the app, it's really quicker on the app. Like I said, you could take your pictures, it's already out there. If you forget the PO, like I said, you still have your image out there. So it's much easier, much faster now and you could just pull it up quicker.
Tammy Ford: The most key function I like so far is the inventory cycle count. Like I said, it's much quicker. I never could get it right on SAP. I always had to ask for help. And this one is very simplified. What I really like about it too is when you go to file a claim on a PO you can take your pictures of your damaged boxes, you can take a picture, you got a picture of your PO, you have a picture of the claim number. And so when you send it off, it's all all in one package. And then if Hyster or somebody comes back and says oh, I forgot the claim number or whatever, you can go out to the PO where it was on. It has the image out there of everything that you had on the mInventory app right there on SAP for you to pull it up a lot quicker and resolve the issues a lot quicker instead of having to try to dig through all your paperwork, figure out what the claim was because you normally send the claim paper with it anyway and hope for the best.
