Speaker: Ravi Khandelwal, Senior Organization Change Management Consultant, Innovapptive
Tell us about yourself (where you are from, interests, and hobbies).
Ravi Khandelwal: Hello everyone. I'm Ravi Khandelwal. I'm an organizational change management consultant. I live in Gurgaon. I hail from Rajasthan Jaipur in the city. I'm married and have a three-year-old daughter. Thanks to my consulting for awhile, I've visited several countries. So far I've been to 10 different countries. So I love to travel and explore different cultures. My other interests are to try various cuisines. And I'm a foodie. I love food. My hobbies are to play almost all sports. I'm a sportsman. I love to go to the gym. I do Bollywood dance sometimes of course, given Bollywood music and and party places. That's it. Thank you.
Tell us about your role and your team at Innovapptive.
Ravi Khandelwal: I am into consulting profile. Being a change management practitioner gives me an opportunity to closely work with customers in realizing business benefits. So our product promises benefits to the customer in terms of efficiency, operational benefits and getting the work done easy. All of these are major and continuously monitored as part of the organization change management interventions such as stakeholder management. We identify the right set of stakeholders. We the map those stakeholders. We do continuous communication with the impacted stakeholders, based on the impact label and what promises our product delivers to the end user community. We have trained the trainer. We also provide training, the plan training strategy in such a way that each business group and each user personal are delivered training that's specifically meant for them. It's a role based training. We also do change measurement throughout the project implementation, making sure users are continuously assessed in terms of their readiness as well as we take feedback on the resistance and accordingly we prepare an action plan to address this. So there is a very close connect with the business community, ensuring we regularly get in touch with them and and make sure that they are ready to work on the system and also help automation leadership, realizing the business benefits they already signed up for. When I talk about my team at Innovapptive... Innovapptive is a great organization. We have good people, mature people around, I have colleagues who are very collaborative, we always talk about innovation. Leadership really supports innovation and collaboration and that ultimately helps us deliver value for our customers.
What are some things you have enjoyed about working at Innovapptive?
Ravi Khandelwal: I really enjoy working with people here at Innovapptive. We have people from different countries with different culture. We all work together. Everybody learns from each other. So there's a learning culture. Another aspect I like about Innovapptive, it's a flat hierarchy culture. So we can reach to any leadership at any point in time. And leadership is open to our ideas, our thought process and ultimately, put enough attention as well when it comes to contributing value, not only to the organization, but if that idea also improves our delivery mechanism to the customer adds value to our overall delivery culture. That's great. I mean in fact in our organization, another thing that I like about you know - collaboration, innovation - and all this comes from one of the major things of an organization. An organization's values. So we have a very strong value system that is not just on paper, but also believed day in and out. So all in all, I really enjoy my time at work.
What is your mission at Innovapptive and how does it contribute to Innovapptive’s overall mission to connect workers?
Ravi Khandelwal: As a change management consultant, my mission and Innovapptive is to see frontline workers across industries who are our customers using the application, after go live, to its full potential that promises to improve productivity and overall efficiency.
What are you looking forward to over the next five years at Innovapptive?
Ravi Khandelwal: Innovapptive is one of the fastest growing organizations which has connected worker platform as a solution for frontline employees across industries. So I see Innovapptive promises a lot of benefits, which the majority of our customers have already started realizing. And we're gonna add more brands to our portfolio. So the next five years are gonna be very exciting, and I'm part of the journey and looking forward to great experiences.