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IINSIGHT Video Testimonial

June 05, 2024

Video Transcript


1. Tell us about you and your company. This is a chance for you to share your business to the world.

Good morning and welcome to optimise health and wellness. My name is Cara Christopher and I am the director and a senior occupational therapist working within our practise. Our practise embarked on a journey together with iinsight in January of this year transitioning our patient management system from another provider to iinsight as a primary healthcare setting where we utilise a number of different, professions. iinsight has been a breath of fresh air in terms of being able to improve efficiencies and processes for our organisation across our multi client based platform. So we service Medicare, NDIS, Aged Care services and private funding services. So we have a number of different contracts and contractual arrangements with clients throughout this process, we've recently engaged in our NDIS audit. And it's pleasing to, gain feedback from our auditors, which indicated that the programme that we were using iinsight was extremely intuitive, allowed us to have fantastic oversight of both the financial, and aspects, but also the clinical aspects with respect to, managing our client files, they mentioned liking the privacy settings and the ability to set up, or to create permissions for, our staff to be able to access different portions of the files that were relevant for them to have access to overall. Working with iinsight has been extremely collaborative. iinsight have been more than willing to take on board our feedback and to try and tailor and customise, solutions in terms of how the programme is used to, best optimise our efficiencies, in terms of the way that we do business. And I would 100% recommend having a conversation with the friendly team around the way in which iinsight could work for you within your business.



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