Speaker: Alison Robinson
Can you describe your experience of hygiene therapy treatment at our practice and how it compared to any expectations you might have had?"
Alison Robinson: Hi, I'm Alison. I came along to eye surgeries and was recommended to go and see the hygienist. I didn't really know what to expect from the hygienist and I would describe myself as a really, really anxious person and it was Nicola and she was absolutely fantastic. She explained step by step what she was doing and what she was going to do next. I would say it was a very thorough clean that I had with the hygienist. And when I left and I went home, I honestly could not believe the difference in my teeth. They felt different. Um, they looked different. I had gaps between my teeth that I'd never seen for years. I couldn't stop looking at myself in the mirror for days saying look at my little gaps. I got, um, brilliant Nicola was absolutely fantastic. Really took the time to make somebody like me feel a lot calmer.
How soon did you start to notice changes in the health of your teeth and gums and how did that make you feel?"
Alison Robinson: I noticed changes after I'd been to the hygienist for a couple of appointments. I noticed the changes straight away. I actually followed her advice and the advice that I received from Serena. And I couldn't wait, as I say, I'm a very anxious, nervous person with the dentist, but I couldn't wait to come back from a check up just to see whether I made any difference. And when I came back from a check up, everybody was really, really pleased. And Serena said I'd made a huge improvement to both my teeth and my gums. So I was over the moon. Absolutely over the moon.
How is Ice Surgeries different and why would you recommend Ice Surgeries to a friend or loved one?
Alison Robinson: I think eye surgeries is brilliant for anyone. I would recommend it to all my friends and my family, but it's particularly, I found it so, so helpful because I am such a nervous patient and everybody from the reception staff all the way through. Anybody that I've spoken to here, anyone that I've had contact with has done their best to be kind and put me at ease and it's just a really friendly place. So I wouldn't hesitate to recommend it to anyone.
