Robert Donnelly for Customer Testimonial Videos

October 11, 2023

E-commerce outsourced customer service done right!

Video Transcript

Speaker: Robert Donnelly, Director - Creative and Customer Service, My Golfing Store

Could you describe a time that Hutchbug helped you?

Robert Donnelly: To describe a time where Hutchbug has helped us. Hutchbug helps us every single day. They help myself every single day. They're constantly working with our customers, constantly looking to improve on their own. And I couldn't be more thankful to have Hutchbug Solutions be part of our team.

How would you describe Hutchbug in three words?

Robert Donnelly: The three most important words that I would describe Hutch Bug as would be organized, thoughtful and dedicated. I think those three explain everyone on that team and what they strive to do on a daily basis.

Why is Hutchbug different from other similar companies or services?

Robert Donnelly: Hutchbug separates themselves from other companies. due to the fact that they are always willing to improve whether that be on product knowledge, handling customer requests, they always want what's best for our customers as well as what's best for our company. And we are very appreciative for that.

Produced with Vocal Video