Speaker: Tim H
Tim H: Dorothy and Kerrie at House Buyer Bureau, Thank you so, so much for all your help with our problem. I'm gonna give you 10 out of 10. We set off in our first phone call explaining that my mother in law's house purchase had fallen through. The chain had broken down. She was distraught and very keen to move into a retirement apartment that she knew she would lose if we didn't meet the deadlines. You were very, very clear with me from the first phone call. Your process, the timing of that, what needed to happen, the pricing. We kicked off with you after talking to about eight of your competitors. We kicked off with you and everything went incredibly well. I was particularly impressed with the higher level of communication that you gave us. So every step of the way, you would call and say this is what's going to happen next. You need to do these forms. This is what happens next time. Make sure you've got this in place. We hit the deadline, she's moved into the apartment and everybody is happy. So thank you so much for your help.
