Speaker: Mackenzie Dondiego, Sales Leader, Dieter Insurance Group
Tell us about you and your team's your experience with Greg Gray Training...
Mackenzie Dondiego: My name is Mackenzie. I am with Tim Dieter Allstate Agency and I had the chance to do the Greg Gray training months ago with our leadership group, we were really struggling with how to hold people accountable and how to have those conversations and just felt like it was like a power struggle sometimes with people. And so the Greg Gray method has really helped me with that for sure. I've noticed that my relationships have changed for the better with some folks and just holding them more accountable, seeing that different productivity change or knowing when to help them off the bus as well. It just really helped myself as well as the relationship with my teammates. So overall, I really love using the room to develop and using the methods to talk to them about like things that went wrong or things that are going good and being able to kind of use the same phrasing. So I don't feel like I'm always getting on people anymore. I feel like I am that accountability partner that I really like strive to be. So overall, it's been a super helpful training. I like I said, use those methods every day with my team.
What would you say were the biggest impacts or outcomes of the training(s)?
Mackenzie Dondiego: I think some of my biggest impacts I've had from the training is definitely how I feel as a leader. I tended to feel like really stressed or like people weren't listening to me and also knew that it was part of my problem as well of how I was talking to them. So I love the feedback to develop as well as to reinforce really trying to bring a lot more of that positive reinforcement. You know, I realized I was not doing that as much to those team members that were doing those little things all the time. And I've just really seen it change. I feel like how my teammates react to me as well. Less on the defense when I'm having a conversation with them all the time. Because I use the same method of talking to him, like, let me, I want to talk to you about what happened yesterday. And so, yeah, I feel like just, I feel like I've been actually able to be that like accountability partner for people now rather than that boss and have that power struggle. But yeah... Just the relationships for sure.
Would you recommend Greg to other agents?
Mackenzie Dondiego: I would absolutely recommend this training. I am a first year leader. And so it really helped me understand like how to be a leader and accountability partner rather than just that manager or that boss. really helped me like develop the relationships with my teammates and people a little better as well. But just a lot of those steps and it really was broken down easily to explain and practice and something that actually can go out and use like in my everyday practices at the workplace. So something I do every day.
