Speaker: Courtney Frieden, Office Manager, Dieter Insurance Group
Tell us about you and your team's your experience with Greg Gray Training...
Courtney Frieden: Our leadership team met with Greg Gray a couple of months ago now. And overall, it was a great experience we were in with him all day long and it was very interactive. He kept it fun and exciting and we also learned some awesome tools that we could start using right away with our team.
What would you say were the biggest impacts or outcomes of the training(s)?
Courtney Frieden: The biggest outcome for myself personally was having the tools to have effective conversations with our team. Both those more tough conversations with our team members and how to fix certain behaviors, but also to have better conversations with people to really drive home the positive things that we want them to keep doing.
Would you recommend Greg to other agents?
Courtney Frieden: I would definitely recommend Greg's training to other agencies as a leadership team, it, there's a lot of different hats that we wear and a lot of different things we have to coach on and handle and do on a daily basis. And it's really helpful to have specific tools and specific tools and resources to be able to have effective conversations with their team.
