Speakers: Shelly Spiegel, CEO & Chief Creative Officer. Shelly Spiegel, CEO & Chief Creative Officer
Tell us an amazing stat about your Client Care team?
Shelly Spiegel: Fireworks Software has retained nearly 100% of our client care team members in 9 out of the past 10 years. Said another way, only 1 of our team members has left our company in nearly a decade. I challenge you to find another software company with a client care stat, like the one I just shared with you.
How do your clients benefit from a near perfect Client Care retention rate?
Shelly Spiegel: Our client care team members are experienced problem solvers. They know all of our clients really, really well and have an in depth understanding of their short term and long term goals. When you work with Fireworks Software, our team becomes your team. As CEO you have my word on that.
