Please briefly introduce yourself.
Hi, I'm Sheila Scott. I was a very happy retired dental business consultant and cyclist until Chris persuaded me to come back into the fold and uh deliver some workshops to the 100 Club in quarter 1 2025.
In a few sentences, what will you be speaking about at our event?
What we're going to be working on in quarter 125 is what it is that patients are looking for from their dental practice. We're going to be looking at what it is that they judge the practices that they're visiting on and how they make decisions about whether they're seeing a good dentist, a good practice or not. And we will be looking at not just what patients have been telling us, it's really important to them for the last 4050 years. Ok. Ok. Only 30 years that I was involved in. Um, um, but, but what they tell us it's really important to them. Uh, this year, like 2023 2024 we have, um, run some patient surveys to find out what the up to date picture is in the UK. Um, so we'll know exactly what it is that patients need from their dental practice and what we have to be seen to be delivering to them. And after having ascertained that list, we can then go on to look at how we make the most of the services that we have and how we impress patients so that we have a happy patients full of loyal ambassadors and patients who are taking up the services as a practice.
What are you most looking forward to at the event?
Do, you know, I can't wait to meet everybody and to get into conversations with everybody and to find out more about what is going on in UK dental practices. I can't wait to meet with those of you who I've worked with before. Um, and I'm finding that I have forgotten too much and it would be nice to catch up and find out what's been happening in the last seven years since I've been a happy cyclist. Look forward to seeing you in January, February 25.
