Speaker: Cleofer Verzosa
Please introduce yourself in a couple of sentences.
Cleofer Verzosa: Hi I am clear for words also but I'd love to be called Cleo professionally. I am a graduate of and a nursing board passer but life led me to a different path. I am 32 years old and for the past 10 years I have spent my professional career in the customer care or service industry. I have always been regarded as a good communicator. Thus I have honed and used this skill as first an english Tudor or to chinese and korean students. This being my first job alongside it was a year long service as a customer service agent in Seattle baggio. When I relocated to Metro Manila I have worked as a language coach um in convergence Philip teams where I have also served for a year but my longest running career stint was with facial rosemount Systems incorporated Philippine branch globally known as um Emerson as part of their supply chain department for seven years or more than seven years All these years. I have not just been a front liner in dealing with global business partners and clients across the globe, mainly the lat in um north latin and north America's including the Canada regions but I have also been immersed in the processes of finance, logistics, marketing, procurement, trade compliance and quality control groups. I am skilled in project and account management and to end um order fulfillment data analysis and reporting as well as training and people development. I am an employee who put on top of the values of confidentiality, accountability, on time, delivery, quality and professionalism. Even under extreme pressure. Thank you
What are your biggest strengths and weaknesses?
Cleofer Verzosa: being identified as a communicator. I have embraced this as a strength through my work experience and education. I have developed strong communication skills and I am able to effectively convey points to different audiences. I am also a good listener which aids in my ability to into intimately understand a situation and prepare an appropriate response. It has helped me overcome diversities, build trust and respect and create conditions for sharing um creative ideas and solving problems contrary. Um one of the weaknesses that I would have to identify uh As an honest um self aware person that I am, I would have to say that one of my weaknesses, which my past bosses would have identified also is taking too much responsibility. Yes, I have a 10 tendency to overwork, but I am working on this. I mean, um I am trying to have a balance between work and outside work, so I would have a an equally room um in my life. So yes. Okay, thank you.
What is the professional achievement you’re most proud of?
Cleofer Verzosa: Probably one of my proudest moments as a professional was when I was designated as a project lead for training and people Development in Emerson, which was side wide, having had this opportunity and task on my shoulder, initially had me so giddy, then constantly on my feet. I am a person who measures success by how you extend that success to others, so having to guide my then colleagues in their career plans and identify the areas that they needed. Training and development on is uh, just self fulfilling. So yeah, that would be um, one of or probably the proudest moments that I had professionally. Thank you.
What are the most important things you are looking for in your next role?
Cleofer Verzosa: A balance of making use of my skills and furthering them or developing new ones would probably be what I am most looking forward to in my next role. So to be able to share my gain skills for the success of this new role and the company as a whole would probably as fulfilling to me as gaining new ones from my future boss and the rest of the team.
Why are you the right fit to succeed in this role?
Cleofer Verzosa: I believe I take all the boxes for what is required for this role, um, with my 10 years of experience in the customer service industry, my training and immersion in the supply chain industry, which included order fulfillment and sales, logistics and marketing, as well as my dedication principles and good work ethics. I can say that I am an asset or I can be an asset to this company, and I always say that I am an employee who put on top of the values of confidentiality, accountability, on time, delivery, quality and professionalism. Thank you.
