Speaker: Merril Longmore, Sales Director of E-Commerce, ZAGG Inc
Please give a quick introduction
Merril Longmore: My name is Merrill. I'm the sales director of E-Commerce at ZAGG INC. I manage the amazon channel and other major marketplaces, and I've been doing so for 4.5 years.
What made you choose DimeTyd?
Merril Longmore: Why did we choose DimeTyd? We were searching for a way to deal with amazon's chargebacks that are constantly present in the amazon system. We chose to go with DimeTyd because it posed an almost risk free way to deal with the situation. They didn't require any internal resources or access to our ERP or accounting systems. They just went to work. They weren't asking for additional documents or anything, and they were able to start recouping funds quickly.
Why do you recommend DimeTyd to all 1P Amazon Vendors?
Merril Longmore: Why do you recommend? DimeTyd to other 1P vendors? The short answer is results. DimeTyd was able to get us significant recoupment within four weeks of signing. The process was painless. With very little burden on our internal departments. DimeTyd's Team would provide regular updates to us, providing transparency and amazon and their accounting practices can be super complex. And anybody that's struggling with those should give DimeTyd a try
