2:06

Patrick Frank with Float Factory & Patient Partner

July 20, 2023

Video Transcript


Speaker: Patrick Frank, Co-Founder , Float Factory & PatientPartner

What has your experience been like working with DLI?

Patrick Frank: Working with design line has been extremely simple um and straightforward. Um The team, there has been super communicative um and helping us get to not only understanding what we are paying for when it came to business insurance, but also championing us to be able to get um the best pricing, what we actually needed to be coverage for, right? So not, you know, adding on things that we didn't necessarily need um and walking us through step by step um what each line item actually was. Um and just being super communicative uh throughout the entire process, it's been uh nothing but good things.

How has DLI helped your business?

Patrick Frank: Uh thankfully and knock on wood. Uh We have not had any um insurance claims um since the inception of any of our businesses. Um but they've helped us a ton when it comes to getting the best possible pricing for the insurance being able to make um you know, that extra extra mile to be able to find the policies that can fit. Um One of our businesses that, you know, is not typically um an easy one to insure given the, the products type. So uh being able to work with us to find solutions and actually get the job done and then of course, you know, cost savings just across the board. Um and, and also the time it takes to do that and evaluate um all of those different options.

Would you reccomend DLI to other businesses? Why?

Patrick Frank: Would 100% recommend, um, design line, especially Spencer. I mean, he's just, you know, always a ton of fun to talk to and like, makes like a topic that typically people don't really like talking about or having to deal with, like, actually fun and understandable and, and helps us do a process that is typically mundane. Um, so already have recommended it to other people will continue to do it. Um, and I hope to see them grow, um, along with their customer base.



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