Speaker: Aashima Gupta
Please introduce yourself, and tell us about your role at Google Cloud AI.
Aashima Gupta: Hi everyone. This is Aashima Gupta. I serve as the Director for Healthcare Strategy and Solutions in the Cloud AI and Industry Solutions Organization.
What are you most excited for in Google Cloud AI in 2021?
Aashima Gupta: I'm starting 2021 with well founded optimism. Healthcare industry is embracing innovation and accelerating its way to a digital first future. This pace will only pick up in 2021 as the industry looks to see what else could be converted to digital. I feel very fortunate to work alongside our customers and partners who are re-imagining and rethinking how digital care delivery can positively impact health outcomes. Imagine a not too distant future in which things like physical distance and language are lessoned as barriers to healthcare access. We have seen a rise of telehealth due to the pandemic, but we're just scratching the surface of how virtual care get impact health outcomes. For example, imagine that no matter where you are, you can have an appointment with your doctor who has a critical information like medications, symptoms and records from your past visits at their fingertips. And no matter what language you speak, you can communicate with the doctor through a real time translation powered AI that is able to translate medical technology so that you can receive care in your preferred language. And no matter what language you speak imagine a digital front door where both before, during and after the appointment AI in conversation agents are helping to simplify, automate and offload the routine tasks, such as automating of intake forms, insurance forms to helping providers take notes so they are free to focus on the patients. I'm excited about enabling our healthcare stakeholders bringing this vision to life.
What one piece of advice do you have for businesses getting started with AI?
Aashima Gupta: AI will eventually become a core component of many of health care experiences. So in terms of getting started, it can be helpful to find a foundational use case that can create best practice for future expansion. For example, if your health system trying to manage the enormous logistical challenges of receiving administrating COVID vaccines, technologies such as CCAI provide an immediate use case that is also an on ramp to future initiatives in ML-driven efficiencies and automation. Healthcare IT is going to get very smart, very fast, but that evolution will happen in many different pockets or first steps. So start small, move fast. It is a good approach.
