Speakers: Amy Goode, Operations Manager, Conduent
Amy Goode: I am an operations manager for Conduent. I oversee the production environment and make sure that client deliverables are being met as well as performance, being consistent. I have been with Conduent for 13 years and I've been in my role for the last four years and I love it here.
Amy Goode: I started as an associate. Just an associate level when I was just 19 years old and I was a young mother. I really wasn't looking for, you know, a long term career. I just need something to help pay my bills. but once I realized that there was an opportunity for growth, I decided that's what I wanted and I worked my way up the ladder from subject matter expert to service recovery department. I was a supervisor for a while and, now I've been an operations manager for four years. I really hope that my growth doesn't stop here and I can keep working my way up.
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