Speaker: Austin Jones, Active Health Chiropractic
Austin Jones: Hi, my name is Doctor Austin Jones. I'm a chiropractor at Active Health Chiropractic in Joplin, Missouri. I've been practicing for about 5.5 years, and I chose to switch to Chiro Up EHR because of what they do for chiropractors. Chiro Up was created by chiropractors, basically for chiropractors, and provides us the research and everything that we need to be better clinicians. So when I heard they were coming out with an EHR I was really excited, and I really wanted to be a part of that because I knew that based off of what they have created prior, that this would be just as good and it has turned out to be. So,
What’s the biggest “win” you’ve seen in your practice since switching to ChiroUp EHR?
Austin Jones: The biggest win I've seen in my practice since switching to ChiroUp EHR has been that I really like that the subjective is pretty much filled out by the time I go in the room and I can focus on the patient themselves, confirm what they've done, but it also allows me to be more personable in the room. Now, I can take the time to really dive in a little bit deeper make the visits more personal for those patients and focus on helping them realize the wins that they're getting through treatment.
What would you say to a chiropractor who’s on the fence about switching to ChiroUp’s EHR?
Austin Jones: So what would I say to a chiropractor who's on the fence about switching to ChiroUp's EHR? I would say, do it. The support staff is great. The customer service is some of the best in the industry. Their onboarding is really thorough, and one of the great things is, is when you do go live that they're there with you, and they're on standby basically to help you with any issues that you might have and get those resolved in a timely manner so it really doesn't affect your business. And so that support doesn't stop after you go live like with some other EHRs that I've experienced. That support stays the same, if not increases as you go live and you're able to have confidence that if something happens they'll get back to you or be there for you within a matter of minutes.
