Speakers: Jerijah Mobley, Consultant
Introduce yourself and what you do today.
Jerijah Mobley: My name is Jerijah Mobley. I work for CereCore as a consultant mostly for HCA projects helping with order management, documentation transitions of care. Also a little bit with our commercial projects for our hospital in Alaska, helping with some optimization.
How did you get started with healthcare IT?
Jerijah Mobley: Before CereCore, I worked as a nurse, a nurse for the last 18 years or so and I still pick up shifts as a nurse every now and then. I got involved maybe about 15 years ago helping in a hospital in New Mexico. I was a charge nurse and they got me to start helping with doing some documentation for nursing, rebuilding their care plans and such. And then I got involved in the IT side as analysts over there help with CPOE, BMV type stuff. And that transition to a different hospital in Georgia where I was a clinical analyst there for about 10 years. I worked for MEDITECH a little bit for their professional services and worked a little bit as a travel nurse.
What did you learn that you use in your career today?
Jerijah Mobley: So what have I learned from that experience? helps me today. Well, I was a difficult nurse to work with when it came to IT type stuff. I never really paid attention to the analysts that came around to try to teach us stuff. I thought they all were just a waste of time, but I learned how important the IT side can be and how we can really use it to leverage and really make life better for nurses, for doctors and for the patients. So I give our providers and our other clinicians a bit more leeway when it comes to their not really want to accept so much of technological aspect of things because I understand I used to be there also appreciate a lot, the need to be a team player. I like supporting my team, promoting my team, encouraging my team because if we have lift one person, it kind of lifts all of us. So that works well for nursing. It also works well for being a consultant.
Tell us about the most memorable implementation
Jerijah Mobley: So I have to say, my most memorable event at our implementation was when we were going to go live and all the nurses and doctors kind of banded together and decided that they felt the product wasn't ready and they didn't want to go live and they want delay their product indefinitely. We talked with them a bit to create videos for them, went through their fears, their concerns and one by one showed them what the solutions were and that the situation really wasn't as bad as what they thought. And eventually, less than a month later, we did actually go live and it was one of the smoothest, most successful go lives I've been a part of with relatively few issues. So taking care of that human aspect was so much more important than handling the technological one, but you can need both.
