Speaker: Jason C. Flint, Sr. Mgr. Workplace & Crisis Response, PagerDuty
Brief introduction: Please tell us your name, job title, organization, and location.
Jason C. Flint: Hey, everyone, My name is Jason Flint and I'm the senior manager for workplace in crisis response for a company called PagerDuty, and I'm based out of Atlanta Georgia.
Tell us about your career journey. What was your first job? How did you end up where you are today?
Jason C. Flint: When I think about my first job, it was actually as a peer counselor and a field trip chaperone for the boys and girls club and thinking about that role and what I had to do, it's not surprising how I ended up where I am now. You know, I spent a lot of years out of college as sort of a private investigator and then I kind of moved my way into physical security and risk management and then you know, for the past three years I've been working as a crisis response manager and workplace experience manager for PagerDuty. And the one thing that I see as a common thread through all of those things is community helping others and watching other people's backs.
Tell us about your current role. What are the benefits/challenges of what you do?
Jason C. Flint: so what I do right now for PagerDuty in terms of workplace experience and crisis response is really work with Dutonians across the world to you know, solve things in terms of productivity, efficiency, profitability and sustainability for the organization. And some of the benefits of that is that I get to work with really great people and really great organization, which I know sounds cheesy. But yeah, we work, I work with a lot of different people across the organization from senior leaders to interns and really just, you know, learning from them and seeing their their professional and personal growth as well. And some of the challenges that come from our role, especially when it comes to the crisis is that it's sudden it's unexpected. It's not easy to resolve, some of your decision making is going to be risky as a result, and then seeing how that trickles down into our workforce and also into our customers as well can be challenging and so you know, without great risk, there isn't a great reward, so even though it's risky and it's challenging, I still enjoy what I do on a daily basis and I enjoy the company, I do it for
What is the best piece of career advice you have received?
Jason C. Flint: So the best form of career advice that I've received has really come in the form of encouragement. I think the one I remember the most was one of my bosses said that I would do great things in the future and sounds like a small thing, sounds like a cliche line. Um but you know, timing was everything there, because I think I was at that point where I might be thinking that I was going to do the same job for the rest of my life, and you know, there was nowhere else to go, um but I think really just hearing those words and then there's a way to grow to develop and the fact that I'm not done yet, and that there's more to do and more to challenge myself with. I think that was extremely important and you know, really great advice and I think it was very effective in the moment.
Professional tip - Something you would tell someone to help them in a job interview.
Jason C. Flint: Alright a professional tip for going into an interview. Um I would say that um really learning all there is to know about the job and the company that you're applying for um Just know that it needs to be a two way fit. Um You just can't be the company interested in you and you're not interested in the company right? You both need to be aligned in terms of your interests. Um And I would say also make sure you read the job description from the beginning to end, every bullet point, every paragraph. You know don't skip any lines because that one line might be very important and the one question that you will get asked um and then really learn all there is to know about the organization and not just rely on the job description. Also think about how you can excel at the organization over time. Most of the most jobs are going to think about long term, so you want long term growth, long term development within the organization that you're going to work in. Um So I think that would be my professional tip
