Speaker: Henry Maxwell
How did Cape help you?
Henry Maxwell: Cape team Law came with a solution to my problem by writing a demand letter. I was asking Ethiopian Airlines to returned my luggage. They ran me around in circles when I did speak to someone. But it seemed like this demand letter got exactly what I wanted results. Thanks Cape Team Law.
What led you to seek legal assistance?
Henry Maxwell: I just completed a trip to West Africa with a connecting flight from Ghana to court Ivory Coast on my way back to JFK International Airport in New York. Lo and behold, when I got to JFK, my bags were not with my arrival and it was late at night. And of course, I was very, very, very disappointed after spending two hours waiting around the carousel for my bag and no shell. The next day I called the airline, I wrote the airline and they gave me the run around and then I somehow another got in touch with Cape Team Law and wow, what a great decision that was immediately they got me a letter of demand and action was taken the airport, found my bag and they're gonna get it to me. And I'm very happy about that. I'm very pleased and happy with the results I received from Cape Team Law because they were on the money. They sent a letter that really got an answer. Thank you Cape Team Law for working in my case.
How would you describe Cape Law in three words?
Henry Maxwell: Cape Law the very best.