Speaker: Kimmy Efta, Broker/Owner/Team Lead, RE/MAX Grand
How has your experience been with Folio?
Kimmy Efta: I've really enjoyed Folio so far, uh, just these few short months that I've had it, uh, I thought the support system, uh, with Remax and Folio have been, uh, phenomenal. I've been able to reach out to them. They've answered my questions pretty, pretty quickly, and then just the organization. of the house deals and getting them into a spot where I know where they are, but also being able to share them with the buyer's agents, the title company, and my transaction coordinator, uh, pretty flawlessly has been phenomenal, and I really, really love it.
What are the main benefits you’ve experienced since using Folio?
Kimmy Efta: One of the main benefits of Folio I've noticed is that I have a lot less messages in my inbox. I'm able to quickly organize it and respond to the messages that need to be responded to, but also keeping all of the documents and communication in a spot in my email, but it's not taking up my my space that I need in my inbox.
What specific challenges does Folio solve for you?
Kimmy Efta: Some of the specific challenges that Folio has been able to resolve for me was making sure that my clients got all the signed documents and information that they needed uh prior to closing and then after closing where all the documents are stored, they're able to access it by themselves without having to message me or my transaction coordinator to get those documents to them.
How have any of your workflows changed since implementing Folio?
Kimmy Efta: One of the workflows that has changed for me was uh sending all of my signed documents to my transaction coordinator. She now has access to folio on her end, so she can see when items come in that are complete and executed, and then she kind of handles it from there. So that's been one really nice feature and uh one last step for me to have to do, sending everything out to my transaction coordinator.
