Speaker: Justin Gullo, Service Manager
Justin Gullo: You can't get any better this tool is like no other. The main focus really is to satisfy our customers the greatest that we can. This is really a tool that we are seeing a lot of great feedback from our customers. They love it, they love getting the pictures, they love getting the frequent updates, they love seeing that, you know, we're actually working on their boat instead of they call and they're like, hey, just wanna let you, uh, just wanna see what's going on with my boat. You know, I don't think that has happened, uh, because we're constantly giving them the update. We're not even letting them, uh, be able to have a chance to call us because we're already letting them know. We're already sending them pictures of, hey, here's, here's your boat. This is the technician that's working on your boat. Um, and it's really just the communication factor. Uh There really is no other tool that, that, uh compares to boat yard. Like I said, all these things that are all piled into one that is, it's a, it's a lifesaver at this point.
