Speaker: Bryan Butler, Technical Instructor, ACI Learning
Introduce yourself! What is your role and how long have you been with ACI Learning?
Bryan Butler: Hey, my name's Bryan. I'm an instructor mentor with ACI Learning, and I've been here for about 15 months now.
What can I expect from meeting with Instructor/Mentors?
Bryan Butler: You can expect to meet with subject matter experts with experience across various fields of it such as systems administration, security, networking, or data. This is really where one can come and get that extra kind of support for any IT concepts that may be a little bit more difficult to wrap the brain around. So, come prepared, bring 3 to 5 questions, and we'll see you there.
What is the difference between the 1:1 and open mentor sessions?
Bryan Butler: What's the difference? The open mentor sessions are designed for students to drop in and have the opportunity to have their questions answered. It's an open format. So, expect to see other students there. I personally think this can be a great chance to hear others ask questions in a different way. The one on one sessions are best suited if one is seeking individual attention with a set time frame.
This feels like a lot of information. How can I keep up and be successful?
Bryan Butler: First, know you're not alone. We're here to support you through your IT journey. Be sure to take every day, one day at a time, then, take advantage of the mentor sessions. That's definitely where you're gonna get a better idea of where you need to focus your attention on. Speaking generally, let your friends let your family know, let them know how important it is to you and then set up a time management plan and dedicate time every day to your studies.
I’m not sure what field of IT I want to go into. What should I focus on?
Bryan Butler: If you're not sure which path you want to take in IT, then the best advice I can give you right now is to explore the different options. Research different IT fields, talk to others who have worked in the industry. I think one of the best things about the computer user and support specialist program is that you get exposed to computer hardware and software troubleshooting along with networking and security concepts. But, ultimately don't be afraid to move around early on in your career. And if you're happy and excited to wake up and go to your job, then you're gonna make a lot of money doing it.
When should I be scheduling my certification tests?
Bryan Butler: When should you be scheduling your certifications? That's gonna be a little bit different for everyone. It really depends on your life circumstances. If you're able to put in 20 plus hours of study time outside of the classroom, then you'll definitely be ready a lot sooner. But ultimately, that's what meeting with the mentors is all about. It's about getting you ready and prepared to pass that certification. And the last thing I'll mention is don't procrastinate.