Speaker: Judd Rubin, President, Accountability
Judd Rubin: A generic ERP is the jack of all trades, but the master of none. And it's not about right or wrong, but they service all industries and they weren't built to be able to run an agency's business. Therefore, it just requires never ending customization. So what's the real cost of ownership? From what we've heard, it's about 70-100% year over year in additional fees. For every report, for every customization, for every integration. No matter how much money you throw at it, a generic solution will never have the performance that you'll have with a system that was built from the ground up to be able to support the nuanced needs of agencies.