Speakers: Patti DeWitt
Patti DeWitt: Over the past two years, we have introduced a digital platform to our underwriters with an interactive, automated rules engine and machine learning. This has been a paradigm shift not just for the underwriters but for the industry as a whole, The role of the underwriters has completely evolved. Our underwriters today are more technically savvy, data analytical and customer centric risk assessors. They have learned to take their critical thinking skill set and interlace it with our technology. Which has completely revolutionized the industry.
