How to delete videos and responses

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You may want to free up video storage in your account to stay under your video storage limit, or simply get rid of irrelevant responses to clean things up in your account. There are three ways to delete videos and responses from your Vocal Video account.

  • Delete responses you don't plan on publishing
  • Delete published videos you aren't using.
  • Remove video greetings from old collectors

Delete responses you don't plan on publishing

Click on the Responses section at the top of the page, then click on the response you’d like to delete. Then click on the ellipsis in the top right corner.


Delete published videos you aren't using.

You can delete any unwanted published videos or draft videos. Note: you must delete any of the videos that contain unwanted responses, before deleting responses.

Click on the published video or video draft. Then click on the ellipsis in the top right corner to delete the video.

Remove video greetings from old collectors

Navigate to the Welcome Page in the Collector Editor, and click the icon to delete the welcome video.

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