Speaker: Joshua Taylor Titsworth, Senior Analyst , Fandom.com
What challenges were you facing before using Deepcrawl's Monitor Hub?
Joshua Taylor Titsworth: Before using Deepcrawl's Monitor Hub, the challenges we were faced with were monitoring several site updates and recommendations that we were making to the communities to implement. And then also we needed to track specific issues that some of the wikis were facing. And it was really difficult to see all of these, monitor all of these several different communities and wikis at the same time and keep track of who was doing what when they were being implemented and following the trends afterwards.
How has Monitor Hub helped overcome this challenge?
Joshua Taylor Titsworth: The Monitor Hub helped us categorize and sort each wiki based on priority and the recommendations we have made for each one. For instance, if we had a group of them that we knew had issues with broken links, we could put all of the ones that we wanted to monitor the broken links and the progress in one dashboard. If we wanted to monitor page updates, we could put those in another dashboard. If we wanted to monitor external links being updated or removed, we could put those in another dashboard. It really made it very easy to track everything in a very simple manner.
How has Monitor Hub improved your processes, or saved you time?
Joshua Taylor Titsworth: I'm not being sarcastic when I say that this has literally saved us hours a week at being able to set up these filters in the different dashboards because instead of going into one by one, checking and reaching out to community, ask them if they've got it done, I can look at the specific recommendations we have the filter set up by to see if anything has been done and check what the results have been since then. And interesting enough, we're also able to track over time the progress whether it's gone up or gone down in the dashboard and been able to make notes based on that. So this has been a huge time saver and helped us at a very quick glance look at who's doing what, which wikis are more active and which communities are being more um, or taking our recommendations more seriously. It's been a huge, huge help.
What results have you seen with Monitor?
Joshua Taylor Titsworth: The results we've seen are that we know which communities do take SEO more seriously than others. And we've also identified several common issues among the wikis that we've been seeing that tend to pop up at around the same time. A lot of these tend to be more around internal linking and external linking. And being able to identify this is something that we can send up a blanket statement to all of our communities and wikis and say, "Hey we recognize this is a common issue. If everyone could please implement the recommendations for these that would help the auditing process and improve everyone's SEO overall." It's been great to be able to identify just patterns and trends within the recommendations and comparing those across the wikis has been a huge huge help for us.
Why would you recommend Monitor Hub?
Joshua Taylor Titsworth: I would recommend Monitor Hub because it's everything that I think any agency or enterprise level company needs to quickly track and look at, updates, recommendations, trends and issues. If you have hundreds of sites, it's a way to just set things up very simply and look at things at a glance and know exactly what's going on and what issues you need to be paying attention to.